If it isn't it seems like the GPU might be defective. Go into BIOS and make sure that the GPU R7 is the Main Display adapter by choosing a setting similar to PCie-IGP or something like that.īoot into Windows and see if your R7 is recognized. Also enable "Show Hidden Devices"ĮDIT: The moment you install the R7 GPU card it should become the Main Display adapter for your computer and not your Intel integrated GPU. So in Device Manager with Display open highlight the Intel GPU and click on "Scan for Hardware changes" and see if your gpu shows up. If your AMD GPU is not showing and recognized in Device Manager then you won't be able to install any drivers since Windows doesn't see any GPU card installed.
Okay, Try just installing the AMD Driver only with its related software from Device Manager.īut first post a image of Device Manager - Display opened to see what it is showing. This should prevent any conflict when installing the new version from the previous version.īy the way, C:\AMD is always created whenever you run the AMD Driver package Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet. Now install the full AMD Drive package you downloaded manually from AMD Download page. Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before. You can also run it in Windows Desktop but then you would need to Reboot the computer for DDU to finish erasing all of the AMD Driver traces from your computer. Run it in Safe mode with the internet disconnected. It could be due to a corrupted AMD Driver installation.ĭownload free program DDU (Display Driver Uninstaller). Uninstall the current AMD Driver using DDU as per this method: Then try installing the AMD driver using this basic method: Then try installing the latest AMD Driver. I suggest you download Intel's own Driver Updater - Intel Driver Assistant, which will download and install the all of the latest Intel Windows 10 drivers on your Acer computer. But first you must have the latest Intel Graphics and Chipsets drivers installed for the latest AMD Driver to work correctly plus your Windows 10 must be fully updated via Windows Update.
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